Privacy & Cookies Policy
Last Updated: November 20, 2025
Published by: Junpeak LLC (“Junpeak ”, “we”, “us”, “our”)
Protecting your privacy is important to us. This Privacy & Cookies Policy explains how we collect, use, store, share, and protect your information when you interact with our website, products, and services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to all our customers and improve your experience with Exara.
1.1 Non-Personally Identifying Information
We may collect non-personal data that does not directly identify you. This may include:
Browser type and version
IP address (anonymized where required)
Language preferences
Device identifiers
Time zone
Country and location (approximate)
Pages viewed, time spent, referring pages
App usage statistics
Aggregated user behavior data
This information is used for analytics, service improvement, fraud prevention, and enhancing website functionality.
We may publicly share aggregated, non-identifiable information.
1.2 Personally Identifying Information
We collect personal information only when necessary to:
Process orders
Provide customer support
Communicate with you
Improve products and services
Comply with legal requirements
This information may include:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed via secure third-party processors; we do not store full card numbers)
Account login credentials
Order history
Customer service communications
We use cookies, pixels, and tracking technologies to collect certain data automatically (see Section 7).
1.3 Information Collected Automatically
Through cookies and analytics tools (e.g., Google Analytics, Meta Pixel), we may collect:
Device information
Browsing patterns
Interaction with ads
Cart activity
Session duration
This allows us to improve website performance, personalize content, and optimize marketing.
2. How We Use Your Information
Exara uses your information for the following purposes:
2.1 Service Delivery
Fulfilling your orders
Shipping and delivery
Processing payments
Providing customer support
2.2 Communication
Sending order updates
Sending product announcements
Notifying you of policy changes
Providing customer support
2.3 Service Improvement
Auditing and internal analysis
Enhancing website functionality
Detecting technical issues
2.4 Marketing (with your consent, where required)
Personalized product recommendations
Retargeting ads
Email marketing (you may opt out anytime)
2.5 Legal and Safety Obligations
Fraud prevention
Government or regulatory requests
Protecting our users and our company
3. How We Protect Your Information
We use administrative, technical, and physical security measures to protect your personal data.
These include:
HTTPS/SSL encryption
Secure firewalls
Access control and authentication
Regular security audits
Data minimization
Encrypted payment processing (via third-party PCI-DSS compliant processors)
We do not sell or rent your personal information.
4. Sharing Your Information
Exara shares personal information only when necessary and only with trusted parties:
4.1 Service Providers
Such as:
Payment processors (Stripe, PayPal, etc.)
Shipping carriers
Fulfillment centers
Customer support platforms
Analytics providers
Advertising platforms
4.2 Business Transfers
If Exara is sold, merged, or undergoes restructuring, your information may be transferred as part of business assets.
4.3 Legal Requirements
We may disclose information to comply with:
Subpoenas
Court orders
Government investigations
Fraud prevention efforts
5. Children’s Privacy (COPPA Compliance)
Exara does not knowingly collect personal information from children under 13 without verifiable parental consent.
If we discover a child under 13 has provided personal information without parental consent, we will delete the information immediately.
Parents may contact us at support@junpeakshop.com for review or deletion requests.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access personal information
Correct inaccurate information
Request deletion
Opt out of marketing
Restrict data processing
Download your data
Withdraw consent
6.1 Wyoming Residents (Wyoming Privacy Law)
Exara does not sell personal information to third parties for direct marketing.
You may request opt-out instructions by contacting us.
6.2 EU/EEA Residents (GDPR Rights)
You are entitled to:
Right to be informed
Right of access
Right to rectification
Right to erasure (“Right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object
Right not to be subject to automated decision-making
Requests may be sent to support@junpeakshop.com.
7. Cookies & Tracking Technologies
Exara uses cookies and similar technologies to improve your shopping experience.
7.1 What Cookies We Use
Essential Cookies
Required for:
Website functionality
Secure checkout
Account login
Cart management
Performance Cookies
Used for:
Website analytics
Performance monitoring
Identifying technical issues
Functional Cookies
Used for:
Saving preferences
Remembering your language and location
Advertising Cookies
Used for:
Personalized ads
Retargeting campaigns
Conversion tracking
By using our website, you agree that third-party services may process your IP address for purposes like currency conversion or regional settings.
7.2 Third-Party Tracking Tools
May include:
Google Analytics
Meta Pixel
TikTok Pixel
Shopify tracking technologies
Klaviyo email tracking
Advertising cookies
These tools may track behavior across sessions and devices.
7.3 Managing Cookies
You may disable cookies anytime via your browser.
However, disabling certain cookies may affect website performance or checkout functionality.
8. Data Retention
We retain your information only as long as necessary for:
Fulfilling orders
Legal obligations
Fraud prevention
Compliance
Service improvement
You may request deletion at any time unless legal requirements prevent it.
9. International Data Transfers
Your information may be processed in countries outside your residence, including the United States.
By using our site, you consent to such transfers.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
We encourage you to review their policies.
11. Changes to This Policy
Exara may modify this Privacy & Cookies Policy at any time.
Updates will be posted with a new “Last Updated” date.
Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy & Cookies Policy or wish to submit a privacy-related request, contact us at:
Junpeak LLC
1546 Hillcrest Dr, Sheridan, Wyoming(WY), 82801 USA
Email: support@junpeakshop.com